hi7777 Privacy Policy — Your Information Is Our Responsibility

1. Introduction and Scope of Policy

hi7777 ("we", "our" or "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy applies to the hi7777.lat website and all related services.

This policy describes how hi7777 collects your personal information, the purposes for which that information is used, who it may be shared with, and what measures we take to protect your information. By using this service, you are considered to have given your consent to the terms of this privacy policy.

Along with reading this policy, we encourage you to also read our Terms and Conditions and Responsible Gaming Guidelines, as they complement this privacy policy.

2. What Information We Collect

hi7777 collects only the information necessary to provide its services. The types of information collected are described in detail below:

2.1 Information Provided Directly by You

Information you provide directly when registering an account or using the service:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password
• Payment information — bKash, Nagad or Rocket account number (for processing transactions)
• Documents required for identity verification (KYC), such as national ID card or passport details

2.2 Automatically Collected Information

When you use hi7777, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and operating system information
• Page visit history and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity data — betting history, deposit and withdrawal records

2.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, certain information may be verified with trusted third parties. This process is fully secure and is carried out solely for legitimate purposes.

3. Purposes of Using Information

Collected information is used for the following legitimate purposes:

• Account Management: To create, manage, and keep your account secure.
• Payment Processing: To complete deposit and withdrawal transactions through bKash, Nagad or Rocket.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Providing Support: To properly understand your issue when providing assistance in Bengali via live chat.
• Fraud Prevention: To prevent unauthorized use of accounts and financial fraud.
• Responsible Gaming: To monitor gaming behavior and take protective measures when needed.
• Legal Compliance: To meet applicable legal obligations and follow the guidance of regulatory authorities.
• Communication: To send important updates, security notices, or account information.

hi7777 will never use your information beyond the purposes stated above. If the scope of data use changes, you will be informed in advance.

4. Information Sharing and Disclosure

hi7777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted service providers for payment processing, identity verification, and managing technical infrastructure. These partners are contractually obligated to maintain the confidentiality of the information.

4.2 Disclosure for Legal Reasons

If a court, government agency, or regulatory authority requests information through a lawful order or notice, we are obligated to provide that information in compliance with the law.

4.3 Fraud Prevention

Relevant information may be shared with the concerned authorities or payment institutions to prevent financial fraud or illegal activity.

4.4 Business Transfer

If for any reason there is a change in the business structure of hi7777, user information may be transferred to the relevant new entity after prior notice. The standard of data protection will remain unchanged.

5. Cookies and Tracking Technologies

The hi7777 website uses cookies and similar tracking technologies. These help improve your experience and ensure the platform functions properly.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, ensuring security, and keeping the gaming environment stable. Disabling them may cause the platform to not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, game history, and other personal preferences, making your experience more convenient.

5.3 Analytics Cookies

These cookies are used to analyze user behavior and service performance in order to improve the quality of the service. The data collected is analyzed in aggregate and no personal identity is revealed.

You can control cookies by changing your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly.

6. Data Security Measures

hi7777 applies the latest technical and administrative measures to ensure the security of your information. The key components of our security framework are as follows:

• SSL Encryption: All data transmission is secured with 256-bit SSL encryption technology, which prevents unauthorized access.
• Firewall Protection: Advanced firewall systems are used to ensure protection against cyber attacks and unauthorized access.
• Two-Factor Authentication: An additional layer of security is provided for accessing your account.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in the platform.
• Trained Staff: All employees are trained on data protection and access to information is restricted to only those who need it.
• Secure Payment Gateway: All financial transactions through bKash, Nagad and Rocket are processed in an encrypted environment.

If a data breach occurs for any reason, we will notify the affected users as quickly as possible and take all necessary steps to address the situation.

7. Data Retention Period

hi7777 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All relevant information is retained while the account is active.
• Even after an account is closed, financial transaction records may be retained for a defined period as required by law.
• Some information may be retained for a longer period for fraud resolution or dispute handling purposes.
• Once legal obligations have ended, information is securely deleted or anonymized.

8. Your Rights

As a user of hi7777, you have the following rights:

8.1 Right to Access

You may request to know what information we hold about you. We will provide that information as quickly as possible.

8.2 Right to Correction

If there is any error in the information we hold about you, you may request a correction. You can update your information by accessing your account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances, you may request the deletion of your information. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

For data processing carried out on the basis of consent, you may withdraw that consent at any time. However, this may result in limited access to some services.

To exercise these rights, please contact our support team via live chat or email us at [email protected].

9. Protection of Minors' Information

hi7777 is an adult gaming platform. Only persons aged 21 or older may use this service. We do not intentionally collect any personal information from minors.

If we have reason to believe that information from a minor has been collected, we will immediately arrange to delete that information and suspend the associated account. If a parent or guardian believes their child is using this service, we request that they contact us promptly.

10. Third-Party Links and Services

The hi7777 platform may reference certain third-party services, such as payment gateways (bKash, Nagad, Rocket). These third-party services have their own privacy policies and are not under hi7777's control.

When making a payment, you will enter the relevant payment provider's platform and their privacy policy will apply in that case. hi7777 is not responsible for the protection of your information on third-party platforms.

11. Changes to the Privacy Policy

hi7777 may update this privacy policy from time to time. This policy may be revised in light of service improvements, legal changes, or regulatory guidance.

For significant changes, a notification will be sent to the registered email address or will be clearly displayed on the platform. Continued use of the service after changes have been made will be considered as your acceptance of the new terms.

The latest version of this policy will always be available on this page. It is recommended that you visit this page regularly to stay informed about updates.

12. Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in Bengali 24/7.

• Live Chat: Speak with us directly in Bengali 24/7 through the platform.
• Email: [email protected]

We take all data protection requests seriously and try to respond as quickly as possible.